FAQ
Clear answers, no mystery.
We’re happy to talk live, but here are the essentials around consent, STI testing, phones, membership, and community etiquette.
If you have a question that is not covered here, email us at team@topfloorclub.com and we will support you.
Need a quick answer?
If you don’t see it here, email team@topfloorclub.com. We’ll support you.
Who do you welcome?
We welcome people who value generosity, emotional intelligence, and clear communication. Top Floor includes members of all genders, identities, and orientations who respect boundaries, privacy, and the shared container.
How do invites work?
Start by applying for membership. Once accepted, you will receive onboarding, access to the WhatsApp community, and invitations to upcoming events. Event tickets are purchased separately.
Do couples apply together?
Yes. Couples apply on one application. We encourage you to align on boundaries before the event and check in with each other throughout the night.
What are the STI requirements?
We require verified STI results within 3 months of the event. Required tests include throat swab for oral gonorrhea, genital gonorrhea and chlamydia, syphilis, and HIV-1/2. Condoms are required for penetration unless you are fluid bonded.
Can I take photos?
No photos or video in shared spaces during party hours. Phones stay out of sight except briefly in bathrooms. Limited, fully consented photos may be taken privately in your own room or bathroom.
What is your substance policy?
Guests are expected to remain grounded and aware enough to uphold consent. Over-intoxication is not permitted. Alcohol is available at some events; vaping or smoking happens only on designated balconies.
How do you handle incidents?
Guardians intervene, stop action if needed, support those impacted, document what happened, and escalate when appropriate. Possible outcomes include a pause, removal from chats, or loss of membership.
What about WhatsApp etiquette?
Our WhatsApp groups are extensions of the community. No unsolicited DMs; invite DMs in-thread. Keep content relevant to the group. No harassment, discrimination, or political debate. Promotions require host approval except in the Offers group.
Accessibility or special requests?
Tell us what support you need, whether mobility, sensory, or social. We will prepare the space and team accordingly.
What if I am nervous or it is my first party?
Many people arrive a bit nervous. You can move at your own pace, start with conversation, and ask guardians or hosts for support at any point. Consent and ease come first.
Can I come alone?
Yes. Plenty of members arrive solo. We design the night so you can connect comfortably without pressure, and our team is available if you want an introduction or a breather.
What if something feels off once I am there?
Find a guardian or host immediately. We will pause the situation, support anyone involved, and help you feel safe. You can also debrief afterward if you prefer.
Still have questions? Contact us.