Report a Concern or Incident

Thank you for reaching out about any concerns or incidents that you observed or experienced.

We know it takes courage and vulnerability to speak out. Your voice is essential to the well-being of our community. Rest assured that no one has ever been asked to leave our community because they reported a concern. Also, nothing gets swept under the rug, ever.

Who can file a report?

Whether this incident happened to you, you were witness to it yourself, or you would like to self-report, we encourage all members to speak up.

While we do accept anonymous reports, please understand that without the ability to speak to you directly through an intake call, we may be limited in the actions we can take.

What can be reported?

Any incident that occurs within Top Floor’s digital and physical spaces. While members may report incidents that happen outside of Top Floor, our ability to manage those incidents is limited.

While we may not always have the ability to manage incidents that occur outside of Top Floor’s spaces, all reports remain on file and may be referenced in future cases that do fall within our purview and therefore we encourage members to report anything that they would like to have on record.

What happens after I file?

Your report goes directly to our Consent Director who will respond to your report directly within 48–72 hours and invite you to schedule an intake call and begin the incident investigation. The first step in any incident report is a 1:1 call with our Consent Director to connect and gather more information.

When the incident falls within our purview, if you give your consent to move forward, we will reach out to any witnesses as well as the person named in the report to discuss the incident and share education and any accountability action steps they must take, wherever applicable. Once the process is complete, you will be invited to an optional wrap up call to update you on how we proceeded with your case.

Who has access to my report?

All reports filed are confidential and stored securely. Access is granted to our Consent Director who manages all cases as well as Alain (Founder & Host) and Katie (Chief of Staff), who work closely with the Consent Director throughout the incident reporting process.

Additionally, we work with an independent auditor and harm reduction specialist, Jared Skolnick (jared.skolnick@gmail.com), who audits our cases each quarter.

To raise concerns about Alain or Katie, who would otherwise review these reports, please instead email Jared directly.

If you prefer to contact the Consent Director directly: arielle@thepleasureproducer.com

If you have any questions or concerns about the process, please reach out to reports@topfloorclub.com.

Optional. Up to 6 images, 10MB each.

Confidentiality & Acknowledgment

By submitting this report, I affirm that the information provided is truthful to the best of my knowledge. This report will be kept confidential and stored securely, and will only be accessed by authorized members of the Top Floor leadership and consent team for the purposes of review, response, and community safety.

Submitting a report does not guarantee a specific outcome; however, all reports are reviewed and addressed in alignment with Top Floor’s values of care, consent, integrity, and community accountability.