FAQ
Clear answers, no mystery.
We’re happy to answer questions directly, but this page covers the essentials around membership, vetting, consent, STI testing, phones, WhatsApp etiquette, and what to expect at Top Floor.
If you have a question that is not covered here, email us at team@topfloorclub.com and we will support you.
Need a quick answer?
If you don’t see it here, email team@topfloorclub.com. We’ll support you.
Who is Top Floor for?
Top Floor is for adults who value generosity, emotional intelligence, clear communication, and explicit consent. Our community includes people of many genders, identities, and orientations who respect privacy, boundaries, and the shared container.
How does the application and invite process work?
Start with the application. If there is a fit, we may invite you to a short conversation to align on consent, safety, and culture. If you are accepted, you receive onboarding, access to the WhatsApp community, and invitations to upcoming events. Membership makes you eligible to attend; tickets are purchased separately.
Do couples apply together?
Yes. Couples apply on one application. We encourage partners to align on boundaries, intentions, and check-ins before the event and to stay in communication throughout the night.
What STI tests are required to attend?
We require verified STI results dated within 3 months of the event. Required tests include a throat swab for oral gonorrhea, genital gonorrhea and chlamydia, syphilis, and HIV-1/2. Condoms are required for penetration unless you and your partner are fluid bonded and aligned on a different choice.
Are phones, photos, or video allowed?
No photos or video are allowed in shared spaces during party hours. Phones stay out of sight except briefly in bathrooms. Limited, fully consented photos may be taken only in private spaces outside the party space and only with the clear agreement of everyone involved.
What is your substance policy?
Guests are expected to stay grounded enough to uphold consent and make clear decisions. Over-intoxication is not permitted. Alcohol is available at some events, and smoking or vaping is allowed only in designated outdoor areas.
How does Top Floor handle incidents or consent violations?
Guardians and hosts intervene, pause or stop action when needed, support anyone impacted, document what happened, and review next steps. Outcomes may include warnings, pauses, removal from chats, or loss of membership. After and between events, you can submit a confidential report at topfloorclub.com/reporting.
What are the WhatsApp rules?
Our WhatsApp groups are extensions of the community. No unsolicited DMs; invite DMs in-thread. Keep posts relevant to the group. No harassment, discrimination, or political debate. Written consent is required before sharing images of anyone, and promotions require host approval except in the Offers group.
Can I request accessibility accommodations or other support?
Yes. Tell us what support you need, whether it is mobility, sensory, communication, or social. We will do our best to prepare the space and the team so you can arrive with more ease.
What if this is my first play party?
Many people arrive nervous, especially the first time. You can move at your own pace, start with conversation, and ask a guardian or host for support at any point. Consent and ease come first.
Can I come alone?
Yes. Many members arrive solo. We design the night so you can connect without pressure, and our team can help with introductions or a breather if you want support.
What if something feels off once I am there?
Find a guardian or host immediately. We will pause the situation, support anyone involved, and help you feel safer. If you prefer, you can also debrief afterward or submit a report after the event.
Still have questions? Contact us.